Business phone service / Worldwide

Business phone service for teams anywhere, set up remotely and shipped ready to plug in.

Texwan started in Texas in 2007 and sets up business phones for companies wherever they work. We design hosted phone systems and SIP trunks, program every phone before it ships, port numbers where the rules allow and support you remotely, whether you are moving off ISDN, PRI or an old Nortel or Mitel system.

What we provide

Phones, trunks and complete hosted systems

Hosted phone systems

Cloud-hosted auto attendants, queues, voicemail to email, and desk, desktop and mobile apps, with local numbers where available. No server in your closet.

SIP trunks

SIP trunking for an existing on-premises system, with toll-fraud limits, caller ID and emergency calling set up for the country you are in.

Hardware, pre-configured

Phones and systems from Yealink, Yeastar, Grandstream and Sangoma, plus packaged and pre-formatted bundles programmed before they ship.

Migrations

Moves off PRI and ISDN circuits, copper lines, 3CX and other platforms, with numbers, extensions and call flows planned before cutover.

Legacy and odd setups

Keep a Nortel or other legacy PBX on SIP through a gateway, connect paging, door phones and alarm lines, or untangle a system nobody documented.

Emergency calling done right

Direct emergency dialing from every phone and location data where the rules call for it, such as Kari’s Law and RAY BAUM’S Act in the US, Ofcom rules in the UK or the IPND in Australia.

Outside the US

Working across borders

Shipped and set up remotely

Phones ship from the US pre-configured. Import duties, taxes and customs depend on the destination and are agreed in the quote. There is no local office or technician visit.

Local rules first

Emergency numbers, number rules, porting and equipment marking differ by country. Each city page lists what applies there, with links to the official regulator.

Where VoIP is licensed

In countries that license VoIP to local operators, such as the UAE, we pre-configure an on-premises or private system and connect it to a licensed operator.

How it works

Remote setup, phones shipped ready to use

  1. Review. Send us your current bill or a list of numbers, users and sites. We map extensions, call flows and anything unusual.
  2. Build. We build the hosted system or SIP trunk configuration and program each phone (Yealink, Yeastar, Grandstream or Sangoma) with its extension and buttons.
  3. Ship. Phones arrive pre-configured and labeled. Your staff plugs them in; no technician visit is needed for a standard setup.
  4. Port and support. Numbers port on a date you approve, and support is remote, with every request answered within one business day.

Service areas

Cities we set up phone service in

Each page covers the businesses, rules and setups we see in that area. Not on the list? Setup is remote, so we work with businesses in most countries, subject to local rules.

Texas, our home region

Houston and the Gulf Coast

  • Houston: storm failover, multilingual menus, medical and energy offices
  • The Woodlands: storm planning for energy and medical offices
  • Sugar Land: tax-season queues and multilingual menus
  • Katy: dispatch and on-call routing for home service companies
  • Pearland: flood planning, e-fax and clinic phones

Dallas-Fort Worth

  • Dallas: signed caller ID and high-rise 911 for law, finance and real estate
  • Fort Worth: paging and floor phones for plants, warehouses and suppliers
  • Plano: multi-site routing for regional offices and clinics
  • Frisco: fiber-only new buildings, alarm, elevator and fax lines
  • Irving: hotel 911 under Kari’s Law and Las Colinas offices
  • Arlington: event-day call surges, paging and seasonal staff
  • McKinney: historic buildings, wireless phones and key system moves
  • Denton: after-hours on-call routing for leasing and service

Central Texas

  • Austin: hybrid teams, mobile apps and MFA on admin access
  • Round Rock: medical privacy, e-fax and appointment queues
  • Waco: PRI to SIP moves and offices on I-35

South and Central Texas

  • San Antonio: bilingual menus, hotels, clinics and contractors
  • New Braunfels: I-35 corridor sites, internet backup and seasonal routing
  • Corpus Christi: hurricane routing, yard paging and hospitality 911

East Texas

  • Tyler: Kari’s Law 911, clinics and community banks

United States

Northeast and Mid-Atlantic

  • New York: high-rise 911 locations, law and finance direct lines
  • Philadelphia: Centrex and key system moves, health and legal offices
  • Boston: recording consent, clinics, universities and data security rules
  • Washington: associations, agencies and federal contractor offices

West Coast

  • Los Angeles: recording consent, studios and earthquake planning
  • Seattle: recording consent, hybrid tech teams and quake planning
  • San Diego: cross-border calling, biotech and recording consent

Midwest and Mountain

  • Chicago: Loop high-rises, voiceprint care and winter failover
  • Phoenix: heat-season outages, field crews and clinic queues
  • Denver: mountain-time routing, remote staff and winter failover
  • Las Vegas: hotel and casino 911 locations and event surges

South and Southeast

  • Miami: hurricane routing, bilingual menus and all-party recording consent
  • Atlanta: multi-site logistics, contact centers and dispatch
  • Nashville: healthcare privacy and tornado-season failover
  • Charlotte: banking floors, recording and multi-site offices

Canada

Canada

  • Toronto: CRTC 9-1-1 for remote staff and ISED-registered phones
  • Vancouver: Asia-Pacific routing and earthquake planning

UK and Europe

United Kingdom

  • London: the digital landline switchover and FCA recording
  • Manchester: contact centres and UK GDPR care for recordings

Ireland

  • Dublin: ComReg number rules and EU support teams

Netherlands

  • Amsterdam: 020 versus 085 and 088 numbers, EU teams

Germany

  • Berlin: local number proof and EU-band DECT

Australia and New Zealand

Australia

  • Sydney: 000 access, IPND addresses and RCM marking
  • Melbourne: multi-site address records and factory paging

New Zealand

  • Auckland: copper withdrawal and 111 in power cuts

Middle East and Asia

United Arab Emirates

  • Dubai: private PBX on licensed UAE operator lines

Singapore

  • Singapore: IMDA Level 6 and Level 3 numbers

Latin America

Mexico

  • Mexico City: 10-digit dial plans, 911 and bilingual menus

Questions

Business phone service FAQ

Do you only serve these cities?

No. These pages cover places we hear from often, but setup and support are remote and phones ship pre-configured, so we work with businesses worldwide, subject to each country’s rules.

Can you give us local numbers in another country?

Often, where available from a carrier serving that country and where its rules allow. Some countries require a local address or establishment, and some license VoIP to local operators only. We check before quoting and never promise a number we have not confirmed.

Can you move us off 3CX or another platform?

Yes. We move businesses off 3CX and other platforms to hosted service, with every extension, queue and call flow mapped before cutover.

Can you keep our old Nortel or Mitel system running?

Often, yes. Many legacy systems can connect to SIP trunks or a hosted system through a gateway, so you replace hardware when you choose.

What phones do you supply?

Yealink, Yeastar, Grandstream and Sangoma phones and systems, programmed before they ship so they work when plugged in, with the right plugs, markings and radio bands for the destination.

Where are prices?

Pricing depends on users, sites, hardware, features and destination, so we quote each project. Send the basics through the form and we reply within one business day.

Next step

Get a phone service quote

Tell us how many users and locations you have, the countries involved, your current provider and any contract end date. We reply within one business day.